Good hotel but I’m not sure what the hype is about. Summary: · Good location for West End · Great beds and sheets · Spotlessly clean · Friendly front desk and doormen · Overall decoration in rooms needs to be freshened up · Room Service food wasn’t that good · Breakfast was ok but a very long way off 5... more

We've stayed at The Dorchester before. Largely this hotel delivers in terms of the standards of it's accommodation and amenities and you can read about all of that in detail from numerous reviews elsewhere. However one thing really surprised me on our stay this past Friday. We stayed in room #130 and from 1030pm until 130am there was a pretty... more

Booked this hotel for my Wife's Birthday and brought the Kids along who had a interconnecting room..what a great stay we all had.The service from the moment we worked in was fantastic the doorman were very polite and professional,Reception Staff were smiling and want a smooth check-in.They congratuled my wife on her Birthday without me even mentioning this.. nice touch!!.We... more

I'm very sorry some of the reviewers have had unpleasant experiences with the Dorchester. I've stayed at this hotel 3 times this year, and one time in 2005. I found the hotel fabulous for several reasons: 1. Customer service was attentive and welcoming. At no time (contrary to the perceptions of the critical reviews posted on this website) did I... more

My wife and I stayed for 4 nights at Dorchester in may last year. We are from Stavanger in Norway and have been in London several times. We like Londom very mutch. At the reseption the reseptonist would have my creditcard. I told him that we had payed it to our travelcompany in Stavanger several weeks ago. He would not... more

Booked a weekend at The Dorchester for a weekend to celebrate our 40th wedding anniversary and my sixtieth birthday, on arrival the staff appeared to be very courteous and obliging but after we had been out for a walk in the afternoon we received a telephone message to say the hotel needed to authorise our credit card, I attended reception... more

This was my first ever solo trip, and I could not have asked for more with this hotel. Every need was accommodated for, and indeed, surpassed. Having booked into a Superior Single, I was upgraded at no extra charge to a King room. The fittings and fixtures were beautiful, and the hotel is entirely immaculate. Although I only stayed for... more

As a treat for us we opted for "Afternoon Tea at the Dorchester" What an excellent choice it turned out to be - From the moment we arrived the Staff we polite and friendly – when we stepped out of the taxi our bags were taken off us and we went into the bar for a drink. Here we had... more

Stayed at the Dorchester for a romantic getaway last year. I had booked champagne and flowers in advance but unfortunately it took 3 phone calls to reception to get this organised which took the surprise element away and left a bad impression. Initially our room overlooked an air conditioning unit which was disappointing for the money we paid, the staff... more