A six night stay with payment in advance meant we had to stick with this very average hotel. The standard room pre booked was so small that we could not fit our luggage and the two of us in the same room so a upgrade to the 'Luxury room' was negotiated with difficulty. Cleanliness of the room and houskeeeping standards... more

This is a dirty, pretentious hotel with poor facilities and extremely rude staff. When reporting a rat in my room (quite a large one), the reception staff asked me to 'open the balcony door and let it out as there is no porter available'. No restaurant for evening meal and the furniture in the room has signs all over it... more

We had a bereavement , the Hotel took all the money for the cancelled room and then booked the room again, taking double money , and leaving a very distressed grieving wife. Their management supported this process. more

Booked a one bedroom apt. in good faith having stayed with this hotel on Trebovir Road before. On arrival, taken some distance to "newly refurbished' property with an extremely busy 3 lane road literally metres from the bedroom window. The website has flash pictures of both bathroom and kitchen, however the substance is not there with very poor/dirty/minimal cooking equipment... more

We stayed in Apartment 10 in the apartments on Warwick road. At our late arrival we were shown our apartment by a polite young man. The lobby was lovely and the receptionist informed us that there was a buffet breakfast every day until 9:30. After several steep flights of stairs we arrived. The flights of stairs did not bother us... more

I stayed in Mayflower hotel for a week this August with my boyfriend and we absolutely loved it. Mayflower hotel has a good location on a quiet Trebovir Road with excellent connections (underground). We are budget travellers not interested in luxury accommodation, but Mayflower felt like it to us, for 70 pounds per night! The staff was very friendly and... more

All I can say about this hotel is avoid it at all costs! We booked a one bedroom apartment for a 2 night stay. First impressions of the hotel are lovely - reception is clean and modern and just like the pictures on the website. But that is where the positive review ends. I realised before booking that the apartments... more

apartment not attached to hotel-ten minute walk round corner-couldd cope with this (plus the noise and general decay) BUT then discovered about ten bedbugs on both bed and sofa bed when we came back at midnight!!!! hotel had no room to accommodate us by then (did not want to risk another apartment) so we had to ring around other places.... more

My husband and I recently stayed for 4 nights at the Mayflower Hotel. Located on a quiet, charming, residential street, a short distance from Earl's Court tube, and many good restaurants, the Mayflower is an excellent hotel in London. The accommodation is modern elegance and well maintained, with good sized, modern bathrooms. Breakfast was very good, with a nice selection... more